Help and Support
If you get a monthly or annual invoice from us then you automatically have a support package.
Depending upon the urgency then we suggest that you contact us in this order -
Email to support@zipzap.co.uk (this will be received 24/7)
Phone to 01158-882830
Phone to 07803-758658
Support by email works well and can be used out of normal hours. We keep notes on anything that might arise and can simply email these back. We also write up unusual incidents and place these on the Bulletin Board.
You can use our online app [HERE]
Don't forget that the Bulletin Board covers many subjects and is available to all 24/7.
If you don't have a support package then you should email contact@zipzap.co.uk and we will see what we can do to help.
If you get a monthly or annual invoice from us then you automatically have a support package.
Depending upon the urgency then we suggest that you contact us in this order -
Email to support@zipzap.co.uk (this will be received 24/7)
Phone to 01158-882830
Phone to 07803-758658
Support by email works well and can be used out of normal hours. We keep notes on anything that might arise and can simply email these back. We also write up unusual incidents and place these on the Bulletin Board.
You can use our online app [HERE]
Don't forget that the Bulletin Board covers many subjects and is available to all 24/7.
If you don't have a support package then you should email contact@zipzap.co.uk and we will see what we can do to help.